Job description
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
What You'll Do:
Learning Systems Development:
Assists in building and implementing interactive learning components using modern front-end technologies (HTML, CSS, JavaScript)
Supports the development and maintenance of reusable component libraries and templates
Contributes to course builds and system implementations, ensuring alignment with design specifications
Applies established patterns and standards to ensure consistency and quality across products
AI & Workflow Support:
Uses AI tools (e.g., Claude, OpenAI, Gemini) to support content generation, transformation, and validation workflows
Assists in implementing AI-driven workflows for tasks such as summarization, feedback, and content structuring
Supports prompt development, testing, and refinement under guidance
Contributes to documentation of AI workflows, templates, and best practices
Assists in maintaining and improving Retrieval-Augmented Generation (RAG) implementations and related systems
Collaboration & Delivery:
Partners with Learning Product Owners, Multimedia Developers, and senior engineers to implement learning experiences
Supports testing, debugging, and optimization to ensure reliable user experiences
Identifies and escalates issues related to usability, accessibility, and performance
Contributes to timely delivery of learning products across multiple projects
Systems Thinking & Continuous Improvement:
Learns and applies principles of scalable system design, reuse, and maintainability
Identifies opportunities to reduce manual effort through simple automation and tooling
Documents work clearly to support team knowledge sharing and continuity
Stays current with emerging AI tools and development practices
Work Location: This is a full-time, in-office position requiring five days per week in our Salt Lake City, Utah office, designed to foster the collaboration and connection that fuel our best work.
What you'll Bring (Minimum Qualifications):
Bachelor’s degree in Computer Science, Instructional Technology, Learning Experience Design, or related field, or equivalent experience
1 year of experience in front-end development, learning systems, or related technical roles
Foundational proficiency in front-end development (HTML, CSS, JavaScript)
Experience using AI tools to support development, content workflows, or automation
Demonstrated ability to contribute to technical projects in a team environment
Bonus Points For (Preferred Qualifications):
Portfolio demonstrating front-end development projects, AI-assisted solutions, learning technologies, or other relevant technical work is strongly preferred.
Experience with online learning platforms or LMS environments
Exposure to AI-assisted development tools (e.g., Claude Code or similar)
Familiarity with APIs, scripting, or lightweight automation
Experience working in agile or iterative development environments
Interest in applied AI, learning systems, or educational technology
Visa Sponsorship: While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role.
Travel
This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.
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Additional Information
- Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
- Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
- Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.