Job description
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
Pay Range: $68,300.00 - $102,500.00
Change Manager I
Impact
As a Change Manager I, you will play a critical role in helping the organization successfully navigate transformational change. You will partner with executive sponsors, project leaders, and stakeholders to drive adoption, minimize resistance, and ensure sustainable outcomes across enterprise-wide initiatives. This role is ideal for someone who thrives in complex environments, excels at influencing others, and is passionate about helping people embrace change.
What You'll Do
- Lead change management activities using a structured methodology aligned with the Prosci ADKAR framework.
- Assess organizational impacts of projects and transformation initiatives and develop targeted change strategies and action plans.
- Partner with project managers and executive sponsors to integrate change management activities into project plans and implementation efforts.
- Develop and execute key change management deliverables, including communication, training, coaching, sponsor engagement, and resistance management plans.
- Identify, analyze, and mitigate change-related risks while proactively managing stakeholder expectations and resistance.
- Support senior leaders and stakeholders through coaching, engagement, and change readiness activities to ensure successful adoption.
- Define success metrics, monitor change progress, evaluate user readiness, and report outcomes throughout the project lifecycle.
What You'll Bring
- Bachelor's Degree from an accredited institution.
- Professional experience in roles requiring extensive change management skills within a large, distributed organization of 5,000+ employees.
- Excellent understanding of change management theory, techniques, and the demonstrated ability to implement them within project plans.
- Ability to become Prosci Change Manager certified within 3 to 6 months of employment.
- Ability to execute Prosci ADKAR Change Management activities across one or more projects simultaneously.
- Excellent understanding and skills in organizational change management processes.
- Professional experience in strategic planning and risk management.
- Proficiency in project management methodologies and software tools.
- Strong understanding of how people experience change and organizational transitions.
- Exceptional written, verbal, and interpersonal communication skills.
- Ability to influence stakeholders, build strong relationships, and work effectively across all levels of an organization.
- Demonstrated problem-solving, planning, and organizational skills with the ability to navigate ambiguity and competing priorities.
Bonus Points
- Prosci Change Management Certification or other change management certification.
- Project Management Professional (PMP) certification.
- Master's Degree from an accredited institution.
Experience in Lieu of Education
Equivalent combinations of education and directly related experience may be considered where applicable.
What to Expect
At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration.
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission.
- Introductory call
- Hiring manager interview
- Sr. Leader interview
Work Location
This is a full-time, in-office position requiring five days per week in our SLC, UT office, designed to foster the collaboration and connection that fuel our best work.
Visa Sponsorship
While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role.
Travel Requirement
This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.
Additional Information
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
- Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
- Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
- Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.