Job description
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
Pay Range: $62,100.00 - $93,200.00
Operations Asset Manager
Impact Intro
As an Operations Asset Manager, you will play a critical role in ensuring the integrity, lifecycle management, compliance, and operational readiness of the organization's hardware and software assets. You will collaborate across technology and business teams to manage inventory, licensing, procurement, reporting, and asset governance while delivering an exceptional support experience for both local and remote employees.
What You'll Do
- Manage hardware and consumable inventory, including stockroom organization, deployment readiness, and disposal activities.
- Maintain and audit asset management databases, ensuring accurate asset, warranty, licensing, and service agreement records.
- Monitor hardware and software asset compliance and support licensing reviews, purchase agreements, and audit readiness.
- Lead hardware refresh planning and execution while tracking quality throughout the asset lifecycle.
- Oversee asset resale and disposal processes, including verification of data destruction requirements.
- Create, maintain, and improve standard operating procedures related to asset management processes and controls.
- Provide reporting, metrics, automation recommendations, and self-service enhancements to improve operational efficiency and inform leadership decision-making.
What You'll Bring
- Minimum of 2+ years of Asset Management or similar industry experience.
- Working knowledge of hardware, including desktops, laptops, thin clients, and mobile devices.
- Experience with network protocols and security policy as it relates to desktop operating systems and computing environments.
- Knowledge of IT asset tracking tools, including IT service desk platforms.
- High School Diploma or GED.
- Experience supporting Windows and Macintosh platforms.
- Strong analytical, organizational, customer service, communication, and problem-solving skills with the ability to work independently in a fast-paced environment.
Bonus Points
- 2+ years of experience with product order placement.
- 2+ years of experience with inventory control, asset management, and asset tracking.
- CompTIA A+ Certification and familiarity with ITIL Foundations and IT Service Management best practices.
What to Expect
At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration.
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission.
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission.
- Introductory call
- Hiring manager interview
- Sr. leader interview
Work Location
This is a full-time, in-office position requiring five days per week in our SLC office, designed to foster the collaboration and connection that fuel our best work.
Visa Sponsorship
While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role.
Travel Requirement
This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.
Additional Information
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
- Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
- Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
- Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.