Job description
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
What You'll Do
- Plan, organize, monitor, and manage all phases of complex transformation and operational projects from initiation through completion.
- Lead projects through discovery, business case development, budgeting, scheduling, stakeholder approvals, execution, and operational turnover.
- Manage multiple concurrent projects with varying levels of complexity, visibility, and organizational impact.
- Develop and maintain project plans, budgets, schedules, risk assessments, status reports, and executive communications.
- Establish and maintain strong working relationships with customers, project sponsors, business leaders, service providers, and external partners.
- Facilitate stakeholder discussions, requirements gathering sessions, and project planning workshops to define project scope and desired outcomes.
- Secure commitments from project stakeholders and ensure alignment across projects where dependencies exist.
- Coordinate cross-functional teams and external vendors to deliver projects on time, within budget, and aligned with organizational objectives.
- Deliver financial and quality commitments according to approved business plans and strategic priorities.
- Identify, assess, and manage project risks, issues, dependencies, and change impacts throughout the project lifecycle.
- Report project status, financial performance, risks, and milestones to stakeholders and leadership on a regular basis.
What You'll Bring
Minimum Qualifications
- A Bachelor's Degree
- Minimum 5-8 years professional experience in a role that required extensive Project/Change Management skills in a large and distributed organization (5,000+ employees).
- Minimum 5-8 years of progressive project management and business transformation experience.
- Excellent understanding of Change Management theory, techniques, and implementation within a project plan.
- Excellent understanding and demonstrated application of change management principles and practices.
- Professional experience in strategic planning and risk management.
- Proficiency in project management software tools.
Preferred Qualifications
- Five or more years of facilities-related project management experience.
- Experience leading facilities, physical security, capital improvement, lease build-out, construction-adjacent, or CapEx initiatives.
- Strong project management fundamentals with demonstrated success delivering projects from concept through completion.
- Experience developing business cases, cost estimates, budgets, project schedules, and executive reporting.
- Familiarity with construction drawings, building codes, ADA requirements, and facilities-related compliance considerations.
- Strong financial acumen and experience managing project budgets.
- Experience using ServiceNow and other project management platforms.
- Ability to effectively influence, communicate, and collaborate with stakeholders across multiple business functions.
- Demonstrated experience leading organizational change and managing project risk.
- Strong problem-solving, leadership, and communication skills.
- Proficiency with Microsoft Office applications and related project management tools.
Certifications Preferred
- PMP (Project Management Professional)
- Agile certification
- Lean Six Sigma certification
- Facilities management certification
- Physical security certification
- LEED credential
What Makes Someone Successful in This Role
- Takes ownership and drives projects forward with minimal direction.
- Thrives in a fast-paced environment managing multiple competing priorities.
- Brings a learning mindset and can quickly develop expertise in unfamiliar subject areas.
- Enjoys delivering both highly visible strategic initiatives and important operational projects.
- Builds trust with stakeholders and effectively influences outcomes across diverse teams.
- Focuses on execution while maintaining attention to budget, timeline, risk, and organizational impact.
What to Expect
At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration. We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission.
Work Location
This is a full-time, in-office position requiring five days per week in our Salt Lake City, Utah office, designed to foster the collaboration and connection that fuel our best work.
Travel Requirement
This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.
Additional Information
- Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
- Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
- Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.