Job description
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
Essential Functions and Responsibilities:
Develops and updates policies and procedures to ensure compliance with external laws and regulations.
Investigates complaints or allegations of non-compliance, suggesting steps to address and prevent future violations.
Prepares annual and ad hoc reports to maintain programmatic authorization including completing documentation to obtain approval by states’ programmatic approving agencies (e.g., boards, departments, commissions).
Evaluates planned or implemented changes in the standards and requirements of local, state, regional, and/or national approval agencies.
Works with internal stakeholders to obtain, compile, and maintain data required to complete external reports.
Produces high-quality work on short deadlines.
Performs other related duties as assigned.
Knowledge, Skill and Abilities:
Exceptional written and verbal communication skills.
Knowledge of authorization, accreditation, and professional licensure in higher education.
Technological competence with MS Office Suite, Salesforce and Smartsheet.
Interpersonal relationship skills (social-emotional intelligence) of confidence, focus, ethics, and accountability as demonstrated by checks with multiple layers of references.
Ability to synthesize and communicate complex analyses and discussions into written documentation.
Strong organizational and planning skills with the ability to manage multiple competing projects and deadlines.
Strong analytical, writing, and problem-solving skills.
Sensitivity to and the ability to maintain confidentiality.
Job Qualifications:
Minimum Qualifications:
Bachelor’s degree in a writing-intensive field (e.g., communication, English, history) from an accredited college/university or equivalent
Five (5) years of related experience in higher education compliance, accreditation, or quality assurance
Preferred Qualifications:
Graduate degree in a writing-intensive field (e.g., communication, English, history) from an accredited college/university
Knowledge of programmatic approval procedures in four or more jurisdictions
Prior training as a quality examiner (Malcolm Baldrige National Quality Award preferred)
Bi-lingual (writing and speaking)
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.
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Additional Information
- Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
- Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
- Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.