Job description
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
Pay Range: $91,000.00 - $136,400.00
What You’ll Do
- Own end-to-end product analytics, including instrumentation, telemetry setup, data validation, and reporting
- Partner closely with product, engineering, and cross-functional teams to define metrics, success criteria, and experimentation frameworks
- Design and implement tracking strategies using tools such as Pendo, Adobe Analytics, CJA, Google Analytics, or comparable platforms
- Build and maintain dashboards and reporting solutions using BI tools such as Tableau or Power BI to inform decision-making
- Translate business questions into data requirements, analyses, and insights that guide product roadmap and strategy
- Proactively identify gaps in data, access, or visibility and broker solutions across teams without relying on escalation
- Lead analysis across the full product development lifecycle, from problem definition through design, release, and post-launch measurement
What You’ll Bring
- Bachelor’s degree in finance, marketing, business, or a related field
- 5+ years of experience in product or data analytics within mid-sized or enterprise environments
- Experience implementing instrumentation and telemetry, not just consuming reports
- Hands-on experience with multiple analytics tools such as Pendo, Adobe Analytics, CJA, Google Analytics, or similar
- Proficiency with BI tools such as Tableau or Power BI and advanced Excel capabilities
- Strong analytical and problem-solving skills with a high degree of ownership and accountability
- Ability to work independently in a team-of-one environment while proactively collaborating across teams
Bonus Points
- Experience working in fintech, healthcare technology, or similarly complex, regulated industries
- Demonstrated ability to support cross-functional data access and decision-making without formal authority
- Experience supporting product teams through full SDLC cycles with measurable outcomes
What to Expect
At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration.
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission.
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission.
- Introductory call (30 minutes)
- Panel interview (1 hour)
- Hiring manager interview (30 minutes)
Work Location
This is a full-time, in-office position requiring five days per week in our Salt Lake City, UT office, designed to foster the collaboration and connection that fuel our best work.
Visa Sponsorship
While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role.
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Additional Information
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
- Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
- Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
- Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.