Job description
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
What You'll Do
Design systems that span multiple Salesforce capabilities and external systems — expertise in when and how to deploy Platform Events, CDC, async Apex, and integration callouts, and how these can work together as a coherent architecture
Make architectural decisions for the portfolio — not just your team's code, but how it fits with everything else
Lead technical design for complex cross-system features (Salesforce, Banner, ServiceNow, Kafka)
Solve the hardest platform problems — the ones that cross transaction boundaries, involve multiple async handoffs, or require understanding the full order of execution
Mentor SE I and SE II engineers through design guidance, architecture reviews, and pairing on complex problems
Drive technical direction for Salesforce development practices (async patterns, integration standards, testing strategy)
Own and reduce technical debt — identify what needs to change, build the case, and execute the plan
Partner with engineering leadership on platform strategy (migration plans, org health, governance limit forecasting)
Represent the technical perspective to non-technical stakeholders (Product, Operations, Academic leadership)
Design CI/CD improvements and release strategy for the portfolio
What You Bring
6+ years of software development experience, with at least 3 years on the Salesforce platform
Experience designing multi-system integrations (not just building them — designing the approach, error handling strategy, and data reconciliation pattern)
Mastery of async Apex patterns — you choose between Batch, Queueable, Platform Events, and CDC based on the problem, not habit
Deep understanding of Salesforce order of execution and how it impacts complex automation
Track record of solving problems that span multiple systems and nobody else could figure out
Experience mentoring engineers and elevating team capability
Ability to communicate technical architecture to both engineers and non-technical leadership
Experience with CI/CD pipeline design and management (Copado or equivalent)
Preferred:
Salesforce Platform Developer II certification
One or more Architect-level certifications (Integration Architect, Data Architect, Application Architect)
Experience with Copado at the pipeline/strategy level (not just as a user)
Experience with Kafka or event streaming platforms
Experience in higher education technology (SIS integration, FERPA-aware systems)
Experience with large-scale Salesforce orgs (complex sharing models, 100+ objects, 300+ automation components)
Experience migrating legacy automation (Process Builder/Workflow Rules → Flow/Apex)
What Success Looks Like (First 6 Months)
Leading the technical design for at least one cross-system feature
Identifying and driving resolution of a systemic platform issue (performance, reliability, or architectural)
Becoming the go-to person for hard problems that cross system boundaries
Establishing or improving at least one technical standard that the team adopts
Mentoring at least one engineer in a way that visibly accelerates their growth
Additional Information
- Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
- Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
- Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.