Technical Program Manager

Posted Date:

End Date:

Req ID: JR-025076

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4001 South 700 East, Salt Lake City UT, United States
Posting Date: 07/09/2026
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Job description

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Pay Range: $130,900.00 - $196,300.00

What You’ll Do 

  • Lead end-to-end planning and execution of complex, multi-team technology programs from concept through delivery 

  • Define program scope, objectives, timelines, and success criteria in partnership with cross-functional stakeholders 

  • Manage cross-team dependencies, sequencing, and alignment on key technical milestones and deliverables 

  • Facilitate Agile planning, backlog refinement, and program retrospectives 

  • Proactively identify risks, blockers, and technical challenges and drive mitigation and resolution strategies 

  • Ensure solutions meet enterprise standards for security, scalability, and operational readiness 

  • Drive change management efforts including training, readiness, and adoption support across impacted teams 

What You’ll Bring 

  • Bachelor's Degree in Business, Management Information Systems, Computer Science, or a related field  

  • 6+ years of progressive Software Program or Project management experience in an Agile environment 

  • Experience independently creating or implementing an AI agent or similar AI-driven solution 

  • Hands-on experience using AI tools such as Claude, Kiro, ChatGPT, or similar in a professional context   

  • Demonstrated ability to apply AI to: 

Improve workflows  - Automate repetitive tasks - Enhance decision-making  

  • Experience leading programs through the full software development lifecycle (SDLC) from ideation to deployment 
  • Experience managing technical programs that include DevSecOps practices 
  • Hands-on experience managing CI/CD pipelines and release processes 
  • Experience leading change management initiatives within technical programs 
  • Experience working within a Scrum team, including clearly defined role and contributions 
  • Strong ability to collaborate across engineering, product, architecture, and business stakeholders 

Bonus Points 

  • Certifications such as SAFe, PMP, ACP, or CSM 

  • Experience with cloud platforms such as Azure, AWS, or GCP 

  • Experience with APIs, microservices, or enterprise integrations 

Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

This position is expected to work onsite Monday - Friday and requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed.  Additional travel may be assigned as needed to support business requirements. 


Additional Information

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

  • Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
  • Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
  • Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.